Question No : 1
A remote worker with Avaya Windows Communicator visits their office headquarters where the IP Office and one-X Portal are located.
Which two technologies enable the worker to re-register locally? (Choose two.)
Question No : 2
Which three statements are requirements for installation of IP Office Server Edition on an Avaya Supplied server? (Choose three.)
Question No : 3
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
Question No : 4
A customer is experiencing clipping and drop outs when speaking with a deskphone at remote site in an SCN.
Which two methods could a technician use to help identify the cause of the problem? (Choose two.)
A. Watch QoS statistics in SSA.
B. Change the Mode from A-law to u-Law.
C. Compare calls to local and remote extensions.
D. Change codecs in the IP Office.
E. Use Monitor to observe Jitter and packet loss.
Question No : 5
When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)
Question No : 6
Where is the TCP streaming Tool found?
Question No : 7
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
Question No : 8
In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone?
Question No : 9
Which item lets you see the progress of a software upgrade on an expansion system?
Question No : 10
Calls into the IP500 are not ringing to the expected user. Which statement describes how the call routing is validated?
Question No : 11
How can you find the IP address of an IP extension?
A. Use the Extension Summary in SSA.
B. Look on the label on the underside of all IP Phones.
C. Use ARP from your PC.
D. Use Monitor to reset the telephone, and watch it get a new DHCP address.
Question No : 12
Which application can be used to show available resources in an IP500v2?
Question No : 13
Who is responsible for registering the system in GRT?
Question No : 14
Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?
Question No : 15
From which application are log files required for escalating issues to Avaya support?