IT認証試験問題集
毎月、ITshikenは1500人以上の受験者が試験準備を助けて、試験に合格するために受験者にご協力します
 ホームページ / 500-052 問題集  / 500-052 問題練習

Cisco 500-052 UCCXD 問題練習

Deploying Cisco Unified Contact Center Express 試験

最新更新時間: 2019/07/06,合計20問。

平成から令和へ:500-052 最新真題を買う時、日本語版と英語版両方を同時に獲得できます。

実際の問題集を練習し、試験のポイントを了解し、テストに申し込むするかどうかを決めることができます。

さらに試験準備時間の35%を節約するには、500-052 問題集を使用してください。

 / 2

Question No : 1
A customer purchases 200 Cisco Unified Center Express Premium agent seats In order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?

正解:

Question No : 2
Which interface is used to configure debug parameters for log files?

正解:

Question No : 3
The Agent email feature is available in which Cisco Unified Contact Center Express packages?

正解:

Question No : 4
Which type of information is available from the Cisco Unified Contact Center Express control center?

正解:

Question No : 5
The Cisco Unified Contact Center Installer automatically installs which two features on the Cisco Unified Contact Center Express server? (Choose two)

正解:

Question No : 6
If you use skills-based routing, where is the agent selection criteria defined?

正解:

Question No : 7
You are designing a Cisco Unified Contact Center Express system with these four requirements
• 250 configured agents
• a maximum of 150 agents that are logged in at any time
• 30 agents that are able to make outbound calls
• 20 agents that are able to answer emails
How many premium seats should you purchase?

正解:

Question No : 8
An organization wants to collect an account number from a customer via IVR prompting Then the customer wants to use a keystroke macro to insert the account number into the account number field in the agent CRM desktop application. The keystroke macro will also initiate the CRM desktop application and execute a database lookup from the CRM database server, in order to retrieve the customer record
Which product provides these capabilities at the lowest cost?

正解:

Question No : 9
Where can you start, stop, and restart Cisco Unified Contact Center Express services?

正解:

Question No : 10
What is the maximum number of contacts that Cisco Finesse supports in a phone book?

正解:
Explanation:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1001/user/guide/CFIN_BK_CF7BB5C7_00_cisco-finesse-administration-1001/CFIN_BK_CF7BB5C7_00_cisco-finesse-administration-1001_chapter_0101.html

Question No : 11
Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)

正解:

Question No : 12
What is the maximum number of concurrent agent web chat sessions that are supported on the highest class server?

正解:

Question No : 13
Which step library is included in the license for Cisco Unified Contact Center Express Standard?

正解:

Question No : 14
During runtime, when a valid SQL query in a DB Read step returns 0 rows, which branch of the step is executed?

正解:

Question No : 15
What are the peripheral variables in the Set Enterprise Call Info step related to?

正解:

 / 2