Adopting The Cisco Business Architecture Approach (DTBAA) 試験
Question No : 1
Which two options are characteristics of communities leadership styles? (Choose two.)
Question No : 2
Which two standards are examples of an architectural framework?
Question No : 3
Which function is a responsibility of the business architect?
Question No : 4
Which option is the primary long-term goal of executing on a business roadmap?
The primary long-term goal of executing on a business roadmap is to realize business value. It is important to differentiate between business value and technology value. Technology value can be associated with the value that certain individuals get from it, or technology value can be factored into the overall business value as a financial factor.
Question No : 5
Which two descriptions of the customer journey are true?
The customer journey is a business-focused view of how the customer sees their business and what is relevant to them. The customer journey spans the spectrum from business vision to business value realization. Cisco commonly starts its engagement in the business capabilities and solutions phase of the customer journey. Business architecture is the motivation for Cisco Business Architects to begin their engagement in the first phases of the customer journey. An early engagement enables the Cisco Business Architect to gain a more thorough understanding of the business and the customer. The value of being engaged early in the customer journey is that it helps the Cisco Business Architect to bridge the gap between the business needs and the resulting technical solutions and outcomes.
The Cisco Business Architect focuses on the business to instantiate new business capabilities and the opportunity for engagement. Business capabilities consist of people, process, and technology. Technical capabilities are needed to allow for the transformation and creation of a business capability. Business-led engagements are aligned with business capabilities and solutions instead of focusing on technical products and solutions.
Question No : 6
How would information technology infrastructure library be characterized?
Question No : 7
Which element delivers the business capabilities to realize the business outcomes?
Question No : 8
Which purpose is the business architecture domain used for tithing the open group architecture framework?
Technology Architecture: Describes the logical software and hardware capabilities to support the deployment of business, data, and application services. The technology architecture includes the IT infrastructure, middleware, networks, communications, processing, and standards.
Question No : 9
Drag the five stages of the customer relationship management lifecycle from the left onto the correct descriptions on the right.
Reach: Establish credibility with the prospective customer. The credibility is established for both yourself and by extension your organization as a valued business partner.
Acquisition: Establish your status as a valued business partner. This is done by understand the customer and their critical business needs.
Develop: Continue to effectively increase the maturity of your relationship with the customer. This is accomplished by continually gaining a more thorough understanding of critical business needs.
Retention: Demonstrate repeated value to the customer. This is accomplished by providing opportunities to measure progress against stated targets to demonstrate success.
Loyalty: Establish yourself as a trusted advisor and the customer as an advocate. This can be accomplished by adopting a consultative-led approach with a focus on the solving complex business challenges for the customer.
Question No : 10
Which value does Cisco Business Architecture provide to the account team?
What is in it for the business that the Business Architect is associated with?
Preferred partner and vendor status
Longer-term customer engagement and relationship
Cross-selling and upselling opportunities
Question No : 11
Organizations that are ISO 9001 accredited are audited to determine their continued compliance to the standard.
How often are these audits performed?
Question No : 12
Which options is the goal of the Cisco Business Architecture?
Question No : 13
Which two functions of the technology specialists in a Cisco Business Architecture engagement are true? (Choose two
The Technology Specialists are focused on technology and in some situations they are needed to support the engagement that the Cisco Business Architect leads. Outside of those engagements, the Technology Specialists may be the people that are technically involved with the business
stakeholders. The Technology Specialists must be aware of the Cisco Business Architect skills and when and how they are applied. Being aware of the skills allows the Technology Specialists to understand their role in the context of a business-led approach. In the case where the Cisco Business Architect is responsible for the account the Technology Specialists will have a different role.
Question No : 14
Which decision-making style leans towards ad hoc approaches?
Question No : 15
During which Cisco business architecture phase does information technology infrastructure library become relevant?