IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 試験
2021新年のギフト:EX0-114 最新真題を買う時、日本語版と英語版両方を同時に獲得できます。
実際の問題集を練習し、試験のポイントを了解し、テストに申し込むするかどうかを決めることができます。
さらに試験準備時間の35%を節約するには、EX0-114 問題集を使用してください。
Question No : 1
What is the best definition of "Quality system"?
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Question No : 2
What does Service Management aim to achieve?
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Question No : 3
Which of the following activities in the Problem Management process is related to the Change Management process?
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Question No : 4
Which process is responsible for registering the relationships within the IT infrastructure?
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Question No : 5
What is a parameter for measuring progress relative to key objectives in an organization?
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Question No : 6
What is the objective of the service reporting process?
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Question No : 7
What is meant by the Urgency of an Incident?
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Question No : 8
What is a best practice for Capacity Management?
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Question No : 9
What may define the scope of Service Management in the Service Management plan?
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Question No : 10
When can the building and testing of a Change begin?
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Question No : 11
A number of important documents are used within Service Level Management One of these documents consists of an overview of services and Service Levels offered. What is the name of the document?
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Question No : 12
What is a purpose of ISO/IEC 20000?
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Question No : 13
According to ISO/IEC 20000, what is the minimum frequency for the Service Provider and the Customer to attend a service review meeting for discussing changes to the service scope?
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Question No : 14
Which processes should the Plan, Do, Check, Act methodology be applied to?
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Question No : 15
One of the responsibilities of Release Management is to ensure that the master copies of software are stored in a secure location. What is the name of this location?
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