ICS Social Software Sales Mastery Test v2 試験
Question No : 1
What affects the value and strategy of Social Business for your customer?
Question No : 2
What is one of IBM's key differentiators when it comes to delivering a Social Business solution?
Question No : 3
To a customer, what main value does an IBM Business Partner bring to an IBM Connections implementation?
Question No : 4
What new area of focus should customers concentrate on with today’s increasingly instrumented and interconnected world?
Question No : 5
What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?
Question No : 6
When successful social businesses analyze their social data, what important areas should they search for?
Question No : 7
What activity is a good Call to Action for you to have as the result of a Social Business Agenda session with a customer?
Question No : 8
Which feature of IBM Sametime is an example of a more nimble responsiveness in IBM Lotus Notes?
Question No : 9
Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?
Question No : 10
What in IBM Connections provides “crowd-sourcing” - a great way to gather structured feedback and promote ideas from the community?
Question No : 11
What is Web 2.0 all about?
Question No : 12
If two companies have the same social business goals (like getting closer to their customers) their strategies can be quite different due to their _________. Remember, ____________ eats strategy for lunch!
Question No : 13
What can Social Business can be defined as?
Question No : 14
What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?
Question No : 15
Three key attributes to focus on for designing for reputation and risk management are: have a plan, be proactive and fast, and __________________.