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IBM M9560-231 問題練習

IBM Software Subscription & Support Sales Mastery Test v1 試験

最新更新時間: 2021/01/07,合計16問。

2021新年のギフト:M9560-231 最新真題を買う時、日本語版と英語版両方を同時に獲得できます。

実際の問題集を練習し、試験のポイントを了解し、テストに申し込むするかどうかを決めることができます。

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Question No : 1
When do clients receive their first Software Renewal Quote and Letter?

正解:
Explanation: The clientwill receive a renewal quote 75 - 90 days in advance of your next IBM Software Subscription and Support anniversary date.

Question No : 2
The "Total Points" and "Total Price" values on your renewal quote report are_________________.

正解:

Question No : 3
Who should a Reseller contact if they have a problem accessing the Passport Advantage Online for Reseller site?

正解:
Explanation: See need assistance below.
Passport Advantage Online Need Assistance -- includes worldwide contact information for our eCustomer Care team. Reporting -- allows you to view agreement information and generate reports of customer activity. The reports can be viewed online, printed and downloaded in comma delimited or XML file formats. You may view information or generate reports based on Passport Advantage or Passport Advantage Express customers. Account management -- enables your primary and secondary contacts to grant access to additional users of Passport Advantage Online for resellers. You may also request view access to additional Reseller Sites if you are the primary contact for more than one Site. Reference -- keeps you updated on the Passport Advantage program with the latest enhancements, presentations and overviews.
*If you are a Reseller and do not have an IBM registration user ID and password for Passport Advantage Online for resellers, please contact eCustomer Care.

Question No : 4
The "Reseller Authorization" field associated with each line item is_________________.

正解:
Explanation: See step 4 below. How to become authorizedIf the products you intend to sell require authorization, follow the steps below. Value Advantage Plus requires an approved solution containing a product within the Product group(s) you want to sell. SVI requires one sales and two technical certifications, in the product group(s) you want to sell.

Question No : 5
How does a Reseller/VAD obtain their Renewal Data?

正解:
Explanation: IBM recommend Resellers/VADs pull their renewal dataevery 17thday.

Question No : 6
If your client has questions about their use of technical support and software downloads, who should they call?

正解:
Explanation: A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage and Passport Advantage Express, delivers: product upgrades―new releases and new versions―at your convenience phone and online Technical Support―when, where, and how you choose

Question No : 7
How can you determine if a quote line item is prorated to align it with the client ‘s anniversary date?

正解:
Explanation: *Since the order must be placed before the renewal line item due date for the incentive to apply, only Subscription & Support line items with a renewal line item due date AFTER (but not including) April 1, 2013 qualify in North America. In Europe, the start date for this incentive is July 1, 2013 for Subscription & Support renewal line items with due dates AFTER (but not including) July 1, 2013.

Question No : 8
IBM Software Subscription & Support includes what two of the following components?

正解:
Explanation: A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, availablethrough IBM Passport Advantageand Passport Advantage Express, delivers: product upgrades―new releases and new versions―at your convenience phone and online Technical Support―when, where, and how you choose

Question No : 9
When do clients receive their first Software Renewal Quote and Letter?

正解:
Explanation: The clientwill receive a renewal quote 75 - 90 days in advance of your next IBM Software Subscription and Support anniversary date.

Question No : 10
The "Total Points" and "Total Price" values on your renewal quote report are_________________.

正解:

Question No : 11
Who should a Reseller contact if they have a problem accessing the Passport Advantage Online for Reseller site?

正解:
Explanation: See need assistance below.
Passport Advantage Online Need Assistance -- includes worldwide contact information for our eCustomer Care team. Reporting -- allows you to view agreement information and generate reports of customer activity. The reports can be viewed online, printed and downloaded in comma delimited or XML file formats. You may view information or generate reports based on Passport Advantage or Passport Advantage Express customers. Account management -- enables your primary and secondary contacts to grant access to additional users of Passport Advantage Online for resellers. You may also request view access to additional Reseller Sites if you are the primary contact for more than one Site. Reference -- keeps you updated on the Passport Advantage program with the latest enhancements, presentations and overviews.
*If you are a Reseller and do not have an IBM registration user ID and password for Passport Advantage Online for resellers, please contact eCustomer Care.

Question No : 12
The "Reseller Authorization" field associated with each line item is_________________.

正解:
Explanation: See step 4 below. How to become authorizedIf the products you intend to sell require authorization, follow the steps below. Value Advantage Plus requires an approved solution containing a product within the Product group(s) you want to sell. SVI requires one sales and two technical certifications, in the product group(s) you want to sell.

Question No : 13
How does a Reseller/VAD obtain their Renewal Data?

正解:
Explanation: IBM recommend Resellers/VADs pull their renewal dataevery 17thday.

Question No : 14
If your client has questions about their use of technical support and software downloads, who should they call?

正解:
Explanation: A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage and Passport Advantage Express, delivers: product upgrades―new releases and new versions―at your convenience phone and online Technical Support―when, where, and how you choose

Question No : 15
How can you determine if a quote line item is prorated to align it with the client ‘s anniversary date?

正解:
Explanation: *Since the order must be placed before the renewal line item due date for the incentive to apply, only Subscription & Support line items with a renewal line item due date AFTER (but not including) April 1, 2013 qualify in North America. In Europe, the start date for this incentive is July 1, 2013 for Subscription & Support renewal line items with due dates AFTER (but not including) July 1, 2013.

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