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IBM P9560-043 問題練習

IBM Business Partner SaaS Support Mastery Test v1 試験

最新更新時間: 2020/11/14,合計57問。

いい買物の日:P9560-043 最新真題を買う時、日本語版と英語版両方を同時に獲得できます。

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Question No : 1
Which of the following is NOT true regarding severity levels?

正解:
Explanation:
Reference https://www-01.ibm.com/support/docview.wss?uid=ibm10776041

Question No : 2
What is considered Level 2 Support provided by IBM to the IBM Business Partner?

正解:

Question No : 3
Which of the following is part of the checklist for creating a IBM SaaS Support ticket?

正解:

Question No : 4
Which of the following is true when dealing with problems regarding IBM Software Support
Updating Problem Record?

正解:

Question No : 5
Which of the following is NOT a listed goal for IBM Support?

正解:

Question No : 6
Which of the following is NOT true regarding the IBM Service Request (SR)?

正解:
Explanation:
Reference https://www-01.ibm.com/support/docview.wss?uid=swg21607749&aid=3

Question No : 7
Which of the following is true regarding contacting IBM SaaS Support?

正解:

Question No : 8
Which of the following is part of the End User’s Role?

正解:

Question No : 9
Which of the following is NOT true regarding IBM Support?

正解:

Question No : 10
Which of the following is NOT true regarding customer terminology for IBM Software Support?

正解:

Question No : 11
Which of the following is NOT true regarding registering for the IBM SR Tool?

正解:

Question No : 12
Which of the following is NOT true regarding opening a new service request in the IBM SR Tool?

正解:

Question No : 13
What is NOT considered Level 1 Support delivered by the IBM Business Partner?

正解:

Question No : 14
What is NOT considered a responsibility for the IBM Business Partner?

正解:

Question No : 15
Which of the following is NOT true regarding the IBM contact types?

正解:

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